Terms of Service

Effective Date:[Insert Date]

Welcome to Naples Towing & Recovery. By using our services, website, or contacting us for assistance, you agree to the following Terms of Service. Please read them carefully.

1. Services Provided

Naples Towing & Recovery provides professional towing, roadside assistance, vehicle recovery, and transport services throughout Naples, FL and surrounding areas. Services may include, but are not limited to:

  • Light-duty, medium-duty, and heavy-duty towing
  • Flatbed towing
  • Accident recovery
  • Roadside assistance (jump starts, tire changes, fuel delivery, lockouts)
  • Vehicle transport and equipment hauling

2. Service Availability

We strive to provide 24/7 service; however, availability may vary based on demand, weather conditions, traffic, and unforeseen circumstances. Estimated arrival times are not guaranteed.

3. Payment Terms

Payment is due at the time services are rendered unless otherwise agreed upon in writing.

  • We accept cash, major credit/debit cards, and approved payment methods
  • All prices are subject to change based on service type, distance, time, and conditions
  • Additional fees may apply for after-hours service, heavy-duty towing, or special recovery situations

4. Customer Responsibilities

By requesting service, you agree that:

  • You are the legal owner of the vehicle or authorized to request service
  • You will provide accurate location and vehicle information
  • Your vehicle is in a safe condition for towing or transport
  • You will remove all personal belongings prior to service when possible

5. Liability Disclaimer

Naples Towing & Recovery is not responsible for:

  • Pre-existing damage to vehicles
  • Damage caused by circumstances beyond our control (weather, road conditions, accidents)
  • Loss or damage of personal items left inside the vehicle

While we take every precaution to ensure safe handling, towing and recovery services inherently involve risk.

6. Cancellation Policy

If a service call is canceled after dispatch, a cancellation or service fee may apply.

7. Vehicle Storage & Impound (If Applicable)

Vehicles stored at our facility may incur daily storage fees. Valid identification and proof of ownership are required for vehicle release.

8. Website Use

By using our website, you agree not to:

  • Use the site for unlawful purposes
  • Attempt to disrupt or interfere with website functionality
  • Copy or reuse content without permission

9. Limitation of Liability

To the fullest extent permitted by law, Naples Towing & Recovery shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services constitutes acceptance of those changes.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Naples Towing & Recovery
Naples, FL
Phone: 239-571-8726